Privacy Policy

Effective Date: [Aug 27, 2025]

Selarati LLC (“Selarati,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you register for A Koun Khmer Homecoming Experience (“AKKHE”), use our website (selarati.com), or otherwise interact with us.

1. Information We Collect

We may collect:

  • Personal details: name, date of birth, gender, nationality, passport info, emergency contact.

  • Contact details: email, phone, mailing/billing address.

  • Health/dietary info: allergies, medical notes, accessibility needs.

  • Travel preferences: rooming, activity interests, trip goals.

  • Payment info: handled securely by Stripe; we do not store card numbers.

  • Media: photos, videos, or testimonials you share.

  • Technical info: IP address, browser/device info, cookies.

2. How We Use Information

We use your information to:

  • Process registrations, deposits, and payments.

  • Plan accommodations, meals, tours, and logistics.

  • Communicate trip updates, orientation, and travel prep.

  • Ensure health, safety, and group management.

  • Improve our services and marketing.

We may also share anonymized insights (e.g., “most travelers prefer cultural tours”) with our community.

3. Sharing of Information

We do not sell your data. We may share your info with:

  • Service providers: hotels, transport, guides, and payment processors.

  • Contractors/assistants who help us run the trip.

  • Other participants: only the short self-introduction bio you provide will be shared with confirmed group members.

  • Legal/government if required by law, subpoena, or for tax reporting.

4. Security

We use industry-standard tools (Stripe, Squarespace, secure storage) to protect your data. No method is 100% secure, but we take reasonable steps to safeguard your info.

5. Data Retention

We keep records as long as needed for trip operations, tax/legal purposes, and customer support, then securely delete or anonymize them.

6. Your Choices

  • You may opt out of marketing emails at any time.

  • You may request access, correction, or deletion of your data by contacting us.

7. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect data from minors.

8. Changes

We may update this policy from time to time. Updates will be posted on selarati.com with a revised effective date.

9. Contact Us

Selarati LLC

Email: contact@selarati.com